C-FLOW · H10 · Sound & Calls
Playback Volume Is Too Low
First check the volume on the earbuds and your phone or computer.
Reposition the earbuds so each sound outlet points toward the ear canal; an off-angle fit can make audio seem quieter.
On iPhone, no separate volume-sync setup is usually needed.
On a compatible Android phone, check whether Bluetooth volume synchronization is enabled; the location of this setting varies by phone.
Try another track or app, then another device, to see whether the issue follows the source.
Keep volume at a comfortable level.