1-Year Limited Warranty & Lifetime Customer Support

Coverage

LINKLIKE products purchased on this website or through LINKLIKE’s official Amazon store include a one-year limited warranty from the delivery date. CASEKOO INC handles warranty claims. The warranty covers defects in materials or workmanship under normal use.

What is not covered

It does not cover loss, accidental damage, misuse, immersion, normal cosmetic wear, normal battery aging unrelated to a defect, or problems caused by third-party repairs or modifications.

How to request warranty support

To request help, email support@linklikeaudio.com with your order number and a description of the issue. We may ask for photos or video. Please do not return the product unless we ask you to. For a confirmed covered issue, we’ll repair or replace the affected product at no charge. If neither is reasonably available, we’ll refund the amount paid for that product. If a return is needed for a covered claim, we’ll provide instructions and cover the applicable shipping.

Warranty period & lifetime support

A repaired or replacement product remains covered for the rest of the original warranty period; it does not start a new one-year period. Warranty claims do not require the product to be unused. After the warranty ends, LINKLIKE customer support remains available for help with product use and troubleshooting. Lifetime support does not include lifetime free repairs or replacements. This warranty does not limit rights that cannot be excluded under applicable law.